> For the complete documentation index, see [llms.txt](https://help.visuary.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.visuary.com/guide-visuary-en/scan/the-photos-and-comments.md).

# The photos and comments

To add photos after the Scan of the Dwelling / Housing unit

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>Add photo/comment during the Scan </td><td><a href="/guide-visuary-en/scan/create-a-scan.md#enrichir-sa-capture">Create a scan</a></td></tr></tbody></table>

<figure><img src="https://4038224095-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZFcDkdPcFkKsLAju8DW3%2Fuploads%2FdS9sZhk6hCYhpTSVmq0a%2FHeader_Photos%20(2).gif?alt=media&amp;token=404af6d1-e590-44a5-925e-29b24ad47e13" alt="Ajouter des commentaires sur le plan"><figcaption></figcaption></figure>

Click on a Location pin on the plan to view the comment and photo ([click here](#consulter-les-commentaires-pris-durant-la-capture) to learn more)\
\
**To add a comment on the plan:**&#x20;

1. Click on "**Photos**"
2. Click on "**Add a comment**" and place the Location pin where you want it on the plan
3. Insert an image by clicking on the**paperclip icon** and enter the text in the dedicated field
4. Click on "**Add**"

{% hint style="warning" %}
Make sure the Layer "**Photos / comments**" is enabled to view comments on the plan. Click [here](/guide-visuary-en/visualization/view-modes.md#le-role-des-calques) to learn more about layers.
{% endhint %}

<h3 align="center">View comments</h3>

{% hint style="info" %}
To view comments, first **enable the layer "Photos / comments"** so they appear on the plan.
{% endhint %}

#### View comments taken during the Scan&#x20;

* Click on the Location pin to open the transcribed comment and the photo taken

<div align="left"><figure><img src="https://4038224095-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZFcDkdPcFkKsLAju8DW3%2Fuploads%2FOgm2jEx6HfUSF02LiI6n%2FGroup%203004.png?alt=media&amp;token=5a2609c6-67a6-4e6c-a72b-7d612f73fdc2" alt="Légende des pastilles de commentaire" width="467"><figcaption></figcaption></figure></div>

<figure><img src="https://4038224095-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZFcDkdPcFkKsLAju8DW3%2Fuploads%2FxtCMRm5JmY0TOsDdSwm2%2FScreenshot%202026-06-25%20at%2015.18.05.png?alt=media&amp;token=6f36ecb6-b2bf-4df3-864d-4a49afc241d9" alt=""><figcaption></figcaption></figure>

#### Download a comment photo

{% embed url="<https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZFcDkdPcFkKsLAju8DW3%2Fuploads%2FC7wDQgarjwcxADbFhV6n%2Ftelechargement_img.mp4?alt=media&token=20194773-8c7d-4b01-9b7c-4e7152b3aa41>" %}

To download a photo, whether it was added during the Scan or later:

1. Click on **Files** on the right side of the screen
2. **Click the image you want to download;** the image file downloads instantly.

#### Change a comment's status

{% embed url="<https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZFcDkdPcFkKsLAju8DW3%2Fuploads%2FTXPFbW1JKmBReh2HkjjE%2Fmodifier_etat_com.mp4?alt=media&token=feebe634-f088-4eea-bbba-3b2279f10713>" %}
Change the status of a comment on the plan
{% endembed %}

To change a comment's status:&#x20;

1. **Click the comment to select it**, by default, comments on the plan are "To do"
2. **Click the "To do" button** : the comment status will appear as "Resolved" and the Location pin on the plan will turn green
3. Click the cross to close the menu

#### Reply to a comment

{% embed url="<https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZFcDkdPcFkKsLAju8DW3%2Fuploads%2F7xpQmtbdtGs3k5NrElAc%2Freponse_com.mp4?alt=media&token=29ee4ecb-c204-480b-93f1-6e25db5496bf>" %}
Reply to a comment on Visuary
{% endembed %}

To reply to a comment:

1. **Click the comment to select it**
2. In the text field, enter the information you want to add to your message
3. Click the button **"Send"**
4. Click the cross to close the menu

<h3 align="center">Delete a comment </h3>

{% embed url="<https://files.gitbook.com/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FZFcDkdPcFkKsLAju8DW3%2Fuploads%2Fr4H90HZKa624fTMofgSN%2Fsuppr_com.mp4?alt=media&token=4e8d5cc1-feb5-4e41-aa31-51e95a4c153d>" %}
Delete a comment from the plan
{% endembed %}

To delete a comment:&#x20;

1. **Click the comment** to select it
2. In the left menu, click the**trash icon**
3. Click the button **Delete** to confirm the action

{% hint style="danger" %}
**Deleting a comment is permanent** : once deleted, you won't be able to restore the comment.
{% endhint %}

***

<table data-view="cards"><thead><tr><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td>The capture view</td><td><a href="/guide-visuary-en/scan/capture-view.md">Capture view</a></td></tr><tr><td>Add comments during the Scan</td><td><a href="/guide-visuary-en/scan/create-a-scan.md#enrichir-sa-capture">Create a scan</a></td></tr><tr><td>Files</td><td><a href="/guide-visuary-en/data/files.md">Files</a></td></tr></tbody></table>


---

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